REFUND & CANCELLATION POLICY

Effective Date: 28 June 2025

No refunds or exchanges will be given for anything purchased from Cosmic Frequencies

All sales are final.

If paying in instalments, you agree to paying the set amount outlined in your Payment Plan. Cancellation of a Payment Plan is not permitted. Outstanding and overdue payments are subject to interest and a withdrawal of Cosmic Frequencies services until paid.

All material, products, programs, courses and content created and provided by Cosmic Frequencies are subject to copyright and shall not be shared or reproduced without written permission.

You agree to take responsibility for achieving what you desire from any sessions, events, courses, programs, and any material purchased from Cosmic Frequencies. There are no guarantees of results.

You understand that even though you may receive email reminders from Cosmic Frequencies and her team, attending events or sessions on time is your personal responsibility. You agree to arrive promptly, and to be present and available throughout any session, event, or program in which you participate. Failure to do so may result in a forfeit of that session, event, or program. Should anything be unclear, please email cosmicfrequenciesldn@gmail.com 

You release Comic Frequencies from any legal liability and you assume sole responsibility for your own health and for the outcome of any session, practice, or exercise suggested by Cosmic Frequencies that may affect your wellbeing in any way.

Please reach out to cosmicfrequenciesldn@gmail.com if you have any questions about these Terms & Policies.

Terms & Conditions

Effective Date: 28 June 2025

1. Introduction

Welcome to Comic Frequencies. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be legally bound by these Terms. If you do not agree, please do not use our website.

2. Our Services

Comic Frequencies provides digital astrology content, readings, reports, and related services for entertainment and personal insight purposes only. These services are not a substitute for medical, legal, or psychological advice.

3. Eligibility

You must be at least 18 years old to use our services. By using the website, you represent and warrant that you meet this requirement.

4. User Accounts

To access some features, you may be required to register an account. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

5. Payments and Refunds

All fees are clearly displayed at the point of purchase. Refunds are only issued at our discretion and subject to our Refund Policy. Digital products are generally non-refundable once accessed or delivered.

6. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, and service names, is the property of Comic Frequencies or its licensors. You may not reproduce, distribute, or create derivative works without our prior written consent.

7. Acceptable Use

You agree not to:

• Use the website for unlawful purposes

• Attempt to gain unauthorised access to any part of the website

• Transmit any harmful code or engage in any disruptive behaviour

8. Disclaimers

Our services are provided "as is" and for entertainment purposes only. We do not guarantee the accuracy or reliability of any readings or content. We disclaim all liability to the fullest extent permitted by law.

9. Limitation of Liability

To the maximum extent permitted by law, Comic Frequencies shall not be liable for any indirect, incidental, or consequential loss arising from your use of our website or services.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

11. Amendments

We may revise these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes your acceptance of the new Terms.

PRIVACY POLICY

1. Introduction

We respect your privacy and are committed to protecting your personal data in compliance with the UK GDPR and Data Protection Act 2018. This Privacy Policy explains how we collect, use, and protect your data.

2. Data We Collect

We may collect the following personal data:

• Name, email address, and contact details

• Birth date and time (for astrology services)

• Payment details (processed securely via third-party processors)

• IP address and device/browser information

3. How We Use Your Data

We use your data to:

• Provide and personalise our services

• Process payments

• Communicate with you (including marketing, if you opt in)

• Improve our website and services

• Comply with legal obligations

4. Legal Basis for Processing

We rely on the following lawful bases:

• Consent (e.g., for marketing communications)

• Contractual necessity (e.g., delivering purchased services)

• Legal obligation

• Legitimate interests (e.g., business administration)

5. Data Sharing

We do not sell your data. We may share data with:

• Service providers (e.g., payment processors, web hosts)

• Legal or regulatory authorities, if required

• Our professional advisers, where necessary

6. International Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal or regulatory obligations.

8. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

• Lodge a complaint with the ICO (www.ico.org.uk)

9. Cookies

Our website uses cookies. You can manage your preferences via our Cookie Banner. For more, see our Cookie Policy.

10. Contact

If you have any questions or would like to exercise your rights, contact us at:
📧 cosmicfrequenciesldn@gmail.com

REFUND & CANCELLATION POLICY

No refunds or exchanges will be given for anything purchased from Cosmic Frequencies

All sales are final.

If paying in instalments, you agree to paying the set amount outlined in your Payment Plan. Cancellation of a Payment Plan is not permitted. Outstanding and overdue payments are subject to interest and a withdrawal of Cosmic Frequencies services until paid.

All material, products, programs, courses and content created and provided by Cosmic Frequencies are subject to copyright and shall not be shared or reproduced without written permission.

You agree to take responsibility for achieving what you desire from any sessions, events, courses, programs, and any material purchased from Cosmic Frequencies. There are no guarantees of results.

You understand that even though you may receive email reminders from Cosmic Frequencies and her team, attending events or sessions on time is your personal responsibility. You agree to arrive promptly, and to be present and available throughout any session, event, or program in which you participate. Failure to do so may result in a forfeit of that session, event, or program. Should anything be unclear, please email cosmicfrequenciesldn@gmail.com 

You release Comic Frequencies from any legal liability and you assume sole responsibility for your own health and for the outcome of any session, practice, or exercise suggested by Cosmic Frequencies that may affect your wellbeing in any way.

Please reach out to cosmicfrequenciesldn@gmail.com if you have any questions about these Terms & Policies.